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CD ROM -  Frequently Asked Questions
IFRS Alert

Questions:

What are the hardware requirements to use the CD-Rom?

I am getting the error message 'Please verify that the Name, Users and Authorisation Key are correct'; what should I do?

What is my user name and authorisation key?

What is the difference between Single user and Network user CDs?

What is the difference between the Physcial CD-Rom and the Downloadable CD-Rom?

When installing my CD I get an‘Unable to create file’ error; what should I do?

When installing my CD I get an 'IASB Licence Violation, This product is not licensed to be used in this manner' error; what should I do?

I am having problems downloading the software

I am trying to download the CD software but get the error; ‘download limit exceeded’



Answers:

What are the hardware requirements to use the CD-Rom?

Windows, Vista, XP, 2000, NT, 98 or 95.

The CD is not compatible with a Mac, iPad, iPhone or Tablet. You may want to consider an eIFRS Subscription, as the content on the online site is available in HTML or as downloadable PDFs.


I am getting the error message 'Please verify that the Name, Users and Authorisation Key are correct'; what should I do?

CD ROM date

Please make sure you are installing the correct CD – check the date of the CD matches the date of the Name and Key given.

Check your CD-ROM type, Single user or Single Network user (Network box may need to be ticked, with number of users listed)

All details will be included in the install instructions that are emailed to you.


What is my user name and authorisation key?

Your License name will be your email address and the authorisation key is 8 characters containing letters and numbers (A-F).

Once you have successfully placed your order, you will receive an email from us within 1 hour giving details of your user details and instructions on how to install. If you didn’t receive this email please contact publications@ifrs.org.


What is the difference between Single user and Network user CDs?

The single user CD is for the one nmaed user to be installed on a stand-alone PC, whereas the Network CD can be installed on a network or shared drive. You can only request the Network CD when ordering 2 or more users.


What is the difference between the Physical CD-Rom and the Downloadable CD-Rom?

There is no difference they both use the same software.

With the downloadable CD you will be emailed the download and install details within one hour of placing your order. The physical CD will be shipped to you; the additional shipping price will be included in your order.


When installing my CD I get an 'Unable to create file' error; what should I do?

CD ROM date

Please check that you have disk space available on your PC and that your Administrator rights allow you to install from CD onto your PC. Contact your company’s IT staff if you require assistance.

If installing the CD under Microsoft Vista, please avoid installing the CD in the Program Files directory.


When installing my CD I get an 'IASB Licence Violation, This product is not licensed to be used in this manner' error; what should I do?

This error indicates the CD is being installed on a shared or network drive when it is not licenced for that use. If you have a 1 user CD ROM licence the CD should be installed by the named user on the C:Program files of their stand-alone PC only.

If you are installing on the C: but are still getting this error please contact publications@ifrs.org providing full details.


I am having problems downloading the software

Follow the link in the email sent or go to: http://eifrs.iasb.org/eifrs/Download

Make sure you select the correct product from the drop down box and then download the software using the user name and password given:

CD ROM date


I am trying to download the CD software but get the error; ‘download limit exceeded’

This error means you have already downloaded the file the permitted number of times.

Please contact us at publications@ifrs.org with a copy of the original download details. We can then reset these for you.


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