Questions:
Why does the IFRS Foundation sell the standards and other products? Why will there be charges for shipping? Do you have a list of products and services that can be purchased from the IFRS Foundation Shop? How do I order IFRS Foundation products and services? I require an invoice before my payment can be authorised. Can you send me an invoice? What payment methods do you accept? Can you issue a VAT invoice? What types of discounts do you offer? Can I renew my existing subscription to eIFRS? Help, I have forgotten my password I am having problems installing my CD ROM, what should I do? When will my order be delivered? Do you publish books in my lanaguage?
Answers:
Why does the IFRS Foundation sell the standards and other products?
The IFRS Foundation is an independent not-for-profit organisation. Approximately 20% of our overall costs are covered by product sales and licensing. The remaining funds come from contributions from diverse public and private sources. Despite the need to ensure funding, we have taken steps to make the standards more accessible.
We offer free access to the Unaccompanied IFRS Standards and IFRS for SMEs, you need to be a registered user to view the content. Register here.
Access to the full standards does require purchasing a product from our shop http://shop.ifrs.org or from one of our licensees. We hope you do make a purchase as this directly contributes to the independence and funding of the IFRS Foundation.
Why will there be charges for shipping?
Customers will now be charged for shipping as per standard industry practice. As part of the shipping service customers will have shipping choices, paying less for a standard postal service or more for a courier service with tracking. The IFRS Foundation is an independent not-for-profit organisation. Asking our customers to pay for shipping is part of our strategy to devote more of our limited budget toward the standard-setting process
Do you have a list of products and services that can be purchased from the IFRS Foundation Shop?
Yes. The IFRS Foundation Shop offers a variety of products and services, including: - Latest releases
- IFRS Books and official translations
- IFRS CD-Roms
- Online Subscriptions [Watch the Demo]
- Individual Standards, exposure drafts and discussion papers
- Education materials
- Conferences
To view our current products list click here.
How do I order IFRS Foundation products and services?
You have the following order options: - Online. Please follow this link to browse the main Web Shop page, from which you can select products and services.
- Email, post or fax. Please complete and return our order form with your order and payment details. This can be faxed to: (+44 (0)20 7332 2749) or posted to: IFRS Content Services, 30 Cannon Street, London EC4M 6XH United Kingdom or emailed to: publications@ifrs.org.
Online orders will be given priority over fax, post or email orders.
I require an invoice before my payment can be authorised. Can you send me an invoice?
Yes we can produce a quotation invoice. Please complete and return our order form.
This can be faxed to: (+44 (0)20 7332 2749) or posted to: IFRS Content Services, 30 Cannon Street, London EC4M 6XH United Kingdom or emailed to: publications@ifrs.org.
What payment methods do you accept?
The quickest way to place your order and make your payment is online through the Web Shop using a VISA card, Master card or AMEX card.
We are happy to accept payments by bank transfer or cheque, but you need to request a quotation invoice from us first. Please complete and return our order form with your order details.
For all bank transfer payments it is very important to enter the IFRS Foundation's Order number in the reference field on your bank's transfer documentation. Failure to do so may delay your order significantly as we shall not be able to identify your payment.
Can you issue a VAT invoice?
Yes. Once you have paid for your order in full your VAT invoice will be ready. You can download and print from the Web shop, once logged in go to Manage Your Account and Order History.
Note: a quotation invoice (see above) is not a VAT invoice but will contain VAT information.
What types of discounts do you offer?
Discounts on IFRS Foundation books and Subscription Services are available, please see our Discounts page.
Discounts are applied during the online checkout process and may be subject to verification. Discounts cannot be claimed retrospectively. If you believe you are entitled to a discount and it is not reflected in the price of your order, please contact publications@ifrs.org.
Can I renew my existing subscription to eIFRS?
Yes, once you have logged in select the Subscription Renewal button from the left menu from the Web Shop. If your renewal order is not available you will need to purchase a new Subscription.
For all information regarding your Subscription please read the eIFRS FAQs.
Help, I have forgotten my password
Go to Forgot your Password and enter your User ID (usually your email address), then enter your password hint (usually your last name). You can now reset your password.
If you want to change any other details login to the Web shop, go to Manage your Account and Profile to edit.
I am having problems installing my CD ROM, what should I do?
For all information and help installing your CD ROM please read the CD ROM FAQs.
When will my order be delivered?
Order delivery times vary according to the shipping distance from London and the shipping method selected when you placed your order.
To check the delivery times please visit the Shipping Information page.
Do you publish materials in my lanaguage?
Translation is a necessary and vital part of achieving the IFRS Foundation's mission to develop a single set of high-quality global accounting standards for use around the world.
To view the list of the translations currently available visit the Translations page.
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